Withdrawal button checklist: implement it in 5 steps

The withdrawal button is mandatory for consumer shops wherever the national transposition of the EU rule is in force (in Germany § 356a BGB, since 19 June 2026). This checklist takes you through it in five steps.

Step 1: Check whether you are affected

Affected are B2C shops with an online ordering function where a right of withdrawal exists. Pure B2B shops and exempt goods are out of scope. Quickly clarified with the obligation check.

Step 2: Provide the withdrawal button

The button must be „easily accessible“ and permanently visible, and must offer a two-step process: click the button, fill in a short form, confirm – without a login or registration. With WiderrufButton, a single script tag is enough on any platform.

Step 3: Place it correctly

Place the button so that it is available on every page (e.g. in the footer or fixed at the bottom left) and clearly stands out there. Help in the positioning guide.

Step 4: Document receipt

Every withdrawal needs an immediate acknowledgement of receipt and robust proof. WiderrufButton automatically generates tamper-evident audit-proof evidence with a timestamp – demonstrable in the event of a dispute.

Step 5: Go live

The obligation has applied since 19 June 2026, without a transition period – so put the button live rather than leaving it open. Installation only takes minutes.

The checklist at a glance

• Affectedness checked (B2C, online ordering, right of withdrawal)
• Two-step withdrawal button without login installed
• Button placed so it is permanently visible
• Acknowledgement of receipt + tamper-evident proof active
• Button live in the shop